Software Development Engineer

Build sponsored conversational shopping experiences powered by large language models — customer-facing functionality that reaches hundreds of millions of Amazon shoppers worldwide. You'll design and deliver large-scale, low-latency distributed systems and ML infrastructure that shape how businesses connect with customers through conversational AI in advertising.

The Conversational Ad Experiences (CAX) team within Sponsored Products and Brands (SPB) focuses on LLM-powered sponsored shopping experiences that help merchants, retail vendors, and brand owners grow incremental sales through native product advertising. The team is working on multiple industry-first projects — ambiguous, challenging, and high-impact. You'll partner with the science team to bring LLM models into production and contribute to LLMOps, and build the data processing pipelines that power it all. These are greenfield problems where you'll help shape the technical approach as the product grows.

Key job responsibilities
- Design and develop conversational ad experiences on the Search page, delivering customer-facing features end to end from design through production
- Build large-scale, low-latency distributed systems and ML infrastructure that power LLM-driven advertising experiences in production
- Partner with the science team to bring LLM models into production and contribute to LLMOps — supporting how models are deployed, monitored, and improved
- Develop new approaches to conversational AI and natural language interactions in advertising, evaluating emerging technologies and bringing them into production
- Collaborate across engineering, science, and product teams to integrate AI-driven solutions across the advertising ecosystem
- Design and operate scalable systems that deliver personalized ad experiences to hundreds of millions of shoppers
- Participate in design and code reviews, mentor peers, and help raise the engineering quality bar across the team

About the team
The Sponsored Products and Brands team at Amazon Ads is re-imagining the advertising landscape through generative AI technologies, revolutionizing how millions of customers discover products and engage with brands across Amazon.com and beyond. We are at the forefront of re-inventing advertising experiences, bridging human creativity with artificial intelligence to transform every aspect of the advertising lifecycle from ad creation and optimization to performance analysis and customer insights. We are a passionate group of innovators dedicated to developing responsible and intelligent AI technologies that balance the needs of advertisers, enhance the shopping experience, and strengthen the marketplace. If you're energized by solving complex challenges and pushing the boundaries of what's possible with AI, join us in shaping the future of advertising.

Basic qualifications

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 1+ years of software development engineer or related occupational experience
- 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
- 1+ years of Object Oriented Design experience
- Experience programming with at least one software programming language

Preferred qualifications

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CA, Palo Alto - 165,200.00 - 223,600.00 USD annually
USA, NY, New York - 158,100.00 - 213,800.00 USD annually
USA, WA, SEATTLE - 143,700.00 - 194,400.00 USD annually