Senior Solutions Engineer, Enterprise - LATAM

Working at Atlassian Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company.

About Atlassian Founded in Australia in 2002, Atlassian is a global leader in team collaboration, powering modern teamwork for over 300,000 customers worldwide – including 80% of the Fortune 500. Our mission is to unleash the potential of every team. We believe the future of teamwork is a partnership between humans and AI, demonstrated by our AI solution, Rovo, and our unique Teamwork Graph. As we navigate our transformation into an AI-led enterprise tech company, we’re bringing aboard the best talent to help shape what’s next.

Your Future Team You will join our Enterprise Sales organization during a pivotal era of growth. Enterprise customers represent our fastest-growing segment, and our goal is to scale this business from 1/3 to 2/3 of our total revenue. As a Principal Solutions Engineer for the LATAM market, you will be at the forefront of this transformation, helping our largest customers in the region navigate complex business problems using our AI-powered System of Work.

We approach everything we do using our value of ‘Play, as a team.’ We support each other, celebrate wins together, and share knowledge. Our team enjoys high earnings potential with the enterprise white space opportunity ahead of us, selling impactful products that are at the cutting edge of cloud and artificial intelligence.

Responsibilities

• Strategic Partnership: Partner with account teams and channel partners to manage Fortune 500 and large enterprise accounts across LATAM, optimizing the customer profile, roadmaps, and solution success.

• Spanish-Language Expertise: Lead all technical engagements, discovery sessions, and value-based demonstrations in Spanish, ensuring a deep cultural and linguistic connection with our LATAM customers.

• AI & Platform Advocacy: Act as a subject matter expert on Atlassian’s AI capabilities (Rovo) and the Teamwork Graph, showing customers how actionable AI can transform their workflows and business outcomes.

• Value Discovery: Lead deep-dive discovery sessions to understand complex pain points and map them back to Atlassian’s platform and "System of Work" vision.

• Solution Architecture: Lead compelling, customized demonstrations that flex across stakeholder needs – from deep technical product dives to high-level vision pitches for C-suite executives.

• Cross-Functional Influence: Proactively forge strong partnerships with Account Executives to improve the selling cycle and provide bi-directional feedback to Product Management regarding regional market needs and competitive intelligence.

• Continuous Innovation: Participate in Atlassian rituals like ShipIt and AI School to stay at the cutting edge of technology, ensuring your career grows alongside the evolution of AI.

Qualifications

About You:

• Experience: 8+ years of experience interacting with enterprise customers in a pre-sales/solutions engineering capacity, specifically handling complex, high-stakes deals.

• Language: Native fluency in Spanish and English is required to support the LATAM market and internal global collaboration.

• Technical & Business Acumen: You are equally comfortable in a business and technical context, able to interpret complex business problems and boil them down into technical solutions that deliver value.

• AI-Ready Mindset: You have a passion for AI and emerging technologies, with the ability to articulate the value of human-AI collaboration to customers.

• Customer-Centricity: A proven track record of building executive relationships and rallying internal teams to collaborate across the company to meet customer needs.

• Growth Mindset: You love to learn, tolerate failure, and are passionate about making both customers and Atlassian successful.

More about our team

You’ll be working alongside a globally distributed SE team, speaking with Global 2000 companies every day, and collaborating closely with our sales teams to provide an enterprise experience to our customers. We're a get s#!% done distributed team, built on Atlassian's core values. If this sounds like how you want to work, then we’re excited at the opportunity to have you join the team and help our company grow and change for the better.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.