Medical Assistant

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Company: Oak Street Health

Title: Medical Assistant

Location: 3729 N Roxboro St., Ste B, Durham, NC 27704

Role Description:

At Oak Street Health, Medical Assistants (MAs) are essential Care Team members who report to the Practice Manager or Center Operations Specialist. Your primary role is to collect accurate patient data — through screenings, collecting vitals and diagnostic testing — to support informed clinical decision-making.

Success in this role requires flexibility, attention to detail, and a commitment to building strong relationships with our patients. By collaborating closely with your team, you will drive clinical results while ensuring an unmatched patient experience.

Check out this pamphlet for a sneak peek into the life of an Oak Street Medical Assistant!

Responsibilities:

• Ensure an efficient patient flow: room patients in a timely manner, complete vital signs, complete required screenings and complete medication reviews
• Stock exam rooms and manage inventory of supplies.
• Respond to patient requests for telephonic support, such a lab results, faxing records to specialists, etc.
• In accordance with state regulations, MAs may administer vaccinations, perform point of care tests including but not limited to: A1C, spirometry, EKGs, blood draws for lab testing (phlebotomy)
• Ensure accurate record keeping by updating Electronic Medical Record (EMR) system and upload required documents via scanning or PDF upload
• Participate in daily care team meetings to discuss patient care and clinic operations
• Process orders for durable medical equipment, in partnership with clinical leadership and support teams
• As required by the patient provider, request medical records from external providers and specialists
• Conduct any required routine quality control checks including infection control measures, equipment, and checks for expired medication and supplies and/or assist in maintaining center lab
• Other duties as assigned

What we’re looking for:

Required:

• At least 1 year experience employed as a medical assistant (non-externship), preferably in primary care.
• Active CPR or BLS Certification
• Hands-on patient experience with taking patient vitals, administering diagnostic testing, and immunizations
• Electronic Medical Record (EMR) experience
• Ability to quickly navigate and use multiple computer programs to include, but not limited to: Gmail, MS Word or Google Docs, Excel or Google Sheets, etc.
• To perform core operational duties, must be able to remain in a stationary upright position or move about the work area for approximately 6 to 7 hours of an 8-hour workday, in addition to being able to lift up to 20 pounds. We are committed to providing reasonable accommodations to qualified individuals. If you require an accommodation, please let us know during the application process.
• US work authorization

Strongly Preferred:

• State or national certification for Medical Assisting (CMA, CCMA, or RMA), including graduation from an accredited medical assistant course
• Experience with blood draws (phlebotomy) and specimen collection.
• Problem-solving skills, professional accountability, and a flexible, positive attitude in a fast-paced environment
• Strong communication skills and customer service orientation
• An appetite for expanded responsibilities, greater clinical experience, and a chance to truly make an impact in their patients’ lives

Preferred Qualifications:

• 2 or more years of experience working with geriatric patients
• Phlebotomy Technician Certification
• Fluency in another language is not required, but is a plus when it comes to connecting with our diverse patient communities.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$18.50 - $35.29

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 01/31/2027

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.