Lead Infrastructure Engineer (INES04)

As a Lead Infrastructure Engineer at JPMorganChase within the Employee Platforms, Content and Collaboration team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline.

We’re looking for a Lead Software Engineer – to build, enhance, and support our SharePoint environment across SharePoint Online (Microsoft 365) and SharePoint On-Prem (Subscription Edition/2019/2016 as applicable) as well as OneDrive production support. The ideal candidate is comfortable troubleshooting end-to-end and can write clean scripts or code to prevent problems from coming back.

Job responsibilities

• Engineer and support Microsoft SharePoint Online, OneDrive and SharePoint On-Prem farms (Subscription Edition/SharePoint Server 2019).
• Plan and execute OnPrem to Online migrations using AvePoint Fly, including discovery, configuration, scheduling, monitoring, and cutover support.
• Build automation for site provisioning and lifecycle management (creation, ownership updates, permission changes, decommissioning)
• Support On-Prem components such as web applications, service applications, timer jobs, search configuration, and managed metadata.
• Coordinate with Windows/IIS and SQL partners on patching, performance, capacity planning, and DR readiness.
• Troubleshoot production issues across SharePoint, IIS, Windows, SQL, networking, authentication, and certificates; drive root-cause fixes.
• Maintain clear documentation (runbooks, SOPs, migration playbooks) and contribute to engineering standards (reviews, testing, version control).
• Participate in escalation or on-call rotation as required.

Required qualifications, capabilities, and skills

• 7+ years of experience supporting and/or engineering SharePoint On-Prem (SE/2019), SharePoint Online - hybrid experience and OneDrive
• Experience in using migration tools like Content Matrix, ShareGate, AvePoint Fly
• Strong PowerShell skills (SharePoint Management Shell, PnP.PowerShell, and/or Microsoft Graph PowerShell).
• Working knowledge of SharePoint architecture (sites, lists/libraries, content types, permissions model) and On-Prem farm fundamentals (service apps, IIS).
• Strong understanding of Power Platform capabilities.
• Working knowledge of SQL Server as it relates to SharePoint operations (performance awareness, maintenance coordination, availability concepts).
• Solid understanding of enterprise identity and access concepts (claims/SAML, app registrations where applicable, certificate-based authentication, least privilege).
• Strong troubleshooting skills and the ability to communicate clearly with technical and non-technical partners.
• Ability to produce clear documentation and support operational handoffs.

Preferred qualifications, capabilities, and skills

• Experience with SharePoint Subscription Edition upgrades or farm modernization efforts.
• Experience modernizing legacy SharePoint components (e.g., InfoPath, SharePoint Designer workflows, older custom solutions).
• Experience with adjacent Microsoft 365 services (Teams, OneDrive, Power Platform/Power Automate).
• Experience working in regulated enterprise environments with strong change management and audit readiness requirements.