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Customer Success & Support jobs in the US

212 openings in customer success & support at Robinhood, Morgan Stanley, Harvey and MongoDB and more. Updated November 2, 5:17 AM ET.

  • 212openings
  • 75employers
  • $135,000typical pay midpoint
  • 20%remote
  • Customer Success Manager, Mid Market

    Atlassian

    Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our…

    • New York, NY
    • Remote
    • 3+ yrs
    New
  • Customer Success Manager, Spanish & English

    Atlassian

    Develop a trusted advisor relationship with customers from C-Suite, to executives and global teams helping them succeed with our platform and ensuring they receive maximum value from our…

    • San Francisco, CA
    • Remote
    • $118,957–$155,304 a year
    New
  • Enterprise Customer Success Manager, DX

    Atlassian

    You will join a team of collaborative CSMs and report to our Manager of Enterprise Customer Success. Everyone on the team is here to do more than just be a great CSM.

    • New York, NY
    • Remote
    New
  • J.P. Morgan Advisors - Business Manager - Los Angeles, CA

    JPMorgan Chase

    When you join JPMorgan Advisors, you'll have the chance to apply your talents and leadership skills within an inclusive Wealth Advisor community.

    • Los Angeles, CA
    • 3+ yrs
    New
  • Classified Help Desk Manager **Sign on Bonus Potential**

    Boeing

    The Boeing Company is currently seeking a Classified Help Desk Manager to join the team in Hazelwood, MO .

    • Hazelwood, MO
    • $140,250–$189,750 a year
    New
  • Full-Time Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Three Rivers, MI
    • 1+ yrs
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Corpus Christi, TX
    • $14–$14.50 an hour
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Gig Harbor, WA
    • $18.13–$18.63 an hour
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Bel Air, MD
    • $16.25–$16.75 an hour
    New Entry level
  • Customer Experience Coordinator

    TJX Companies

    Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

    • Holmdel, NJ
    • 1+ yrs
    New Entry level
  • Customer Success Team Agent II

    Coinbase

    Demonstrates the ability to responsibly use generative AI tools and copilots (e.g., LibreChat, Gemini, Glean) in daily workflows, continuously learn as tools evolve, and apply…

    • Remote, US
    • Remote
  • Part Time - Outlet Customer Service Associate - Flexible

    Lowe's

    We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles.

    • Meriden, CT
    • $16.94–$17.20 an hour
  • Customer Success Manager (Informatica)

    Salesforce

    Serve as the single point of customer accountability responsible for the delivery of all Signature deliverables, the overall customer experience, and renewal and expansion.

    • Indianapolis, IN; Chicago, IL +2
    • $99,400–$186,300 a year
  • Customer Success Manager

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • Indianapolis, IN
    • 3+ yrs
  • BestDrive Service Lead

    Continental

    Lead and participate in daily service operations, including shop workflow, road service dispatch coordination, drive-up service, and emergency fleet calls.

    • St. Louis, MO
    • 3+ yrs
  • Customer Experience Enablement Lead

    GitLab

    Program manage and lead the build and execution of enablement programs to ensure internal customer success & professional services teams are equipped with content, resources, tools and…

    • Remote, US
    • Remote
    • $168,000–$285,600 a year
  • J.P. Morgan Advisors - Client Service Manager - Portland, OR

    JPMorgan Chase

    Morgan Advisors, the ultra-high net worth division of J.P. Morgan Wealth Management, offers U.S. based clients and their advisors the personalized service of a dedicated wealth management…

    • Portland, OR
    • 3+ yrs
  • Customer Success Strategy & Operations Manager

    Cursor

    Design segmentation and coverage models so each customer gets the service model that drives growth. Build headcount and capacity models so we invest in the right places at the right time

    • San Francisco, CA; New York, NY +1
  • Customer Experience T3 Specialist

    Instacart

    Take ownership of delivering real-time support to customers with a focus on Rx delivery-related inquiries and Instacart Health programs like Fresh Funds.

    • Remote, US
    • Remote
    • $20.67–$21.88 an hour
    Entry level
  • Bilingual Customer Experience T3 Specialist (Spanish)

    Instacart

    Take ownership of delivering real-time support to customers with a focus on Rx delivery-related inquiries and Instacart Health programs like Fresh Funds.

    • Remote, US
    • Remote
    • $20.67–$20.92 an hour
    Entry level
  • Trade Support, Associate

    JPMorgan Chase

    The Treasury and the Chief Investment Office (TCIO) within JPMorgan is responsible for firm wide asset and liability management for one of the world's largest global financial institutions.

    • Newark, DE
    • 3+ yrs
  • Senior Product Associate, Card Customer Experience and Benefits

    JPMorgan Chase

    You'll help shape customer-facing products end to end, from discovery through delivery, using research, data, and strong partnership.

    • Plano, TX; New York, NY
    • 3+ yrs
  • Customer Operations Associate I

    Affirm

    Resolve escalated customer inquiries via predominantly email, with occasional need for phone calls to support customers.

    • Remote, US
    • Remote
    • $50,000–$70,000 a year
    Entry level
  • Customer Success Manager, Amazon Leo

    Amazon

    Amazon Leo is seeking a Customer Success Manager to support North America consumer partnerships, helping operationalize sales channels to drive customer acquisition and revenue growth.

    • Bellevue, WA
    • 4+ yrs
  • Sr. Customer Success Manager, Amazon Leo

    Amazon

    Amazon Leo is seeking a Senior Customer Success Manager to lead the launch and ongoing management of consumer partnerships, operationalizing sales channels to drive customer acquisition and…

    • Bellevue, WA
    • 6+ yrs
  • Delivery Station Customer Service Associate, Delivery Station Liaison

    Amazon

    As a Delivery Station Customer Service Associate, you will help improve the customer experience by providing in station real-time, hands-on support to ensure our customers receive their…

    • Syracuse, NY
  • Registered Client Service Associate

    Morgan Stanley

    Through regular interactions with clients, individuals in this role build trusted relationships. Leading with a client first mindset, a successful candidate for this role will have strong…

    • Purchase, NY
    • $17–$43.27 an hour
  • Registered Client Service Associate

    Morgan Stanley

    Registered Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis.

    • Atlanta, GA
  • Care Extender / Peer Support Specialist - Foster Care

    Elevance Health

    Care Extender / Peer Support Specialist - Foster Care. The Care Extender provides peer-based navigation, outreach, and non-clinical support.

    • Winston, NC; Gastonia, NC +1
    • 2+ yrs
  • Customer Care Representative I - Bilingual (US)

    Elevance Health

    Hybrid 1 : This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life…

    • Guanajibo Industrial, PR; San Juan, PR
  • Peer Support Specialist-Foster Care

    Elevance Health

    North Carolina residency is required! Hours: General business hours, Monday through Friday.

    • Durham, NC; Winston, NC
    • 2+ yrs
  • Single Point of Contact Call Center Agent

    U.S. Bank

    We are seeking a motivated and production driven Single Point of Contact Call Center Agent to join our team. In this role you will manager a high-volume queue, handing 50-60 inbound calls.

    • Remote, US
    • Remote
    • $20–$22.50 an hour
  • Customer Success Manager - State East & Local

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • District Of Columbia, WA; Chicago, IL +2
    • Remote
    • $123,100–$186,300 a year
  • Customer Success Manager, Senior Manager - Core Clouds

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • New York, NY; Chicago, IL +2
    • $150,100–$227,000 a year
  • Director, Customer Success Management (MuleSoft)

    Salesforce

    The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping…

    • New York, NY; Chicago, IL +6
    • $171,200–$273,000 a year
  • Customer Success Manager, MuleSoft

    Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life.

    • Austin, TX; Chicago, IL +2
    • $123,100–$186,300 a year
  • Customer Service Account Associate - Oakland ME CEC

    T-Mobile

    Demonstrates adaptability to new software, apps, or communication platforms with minimal instruction. Provide proactive and timely resolutions for customer inquiries and concerns.

    • Oakland, ME
    • $30 an hour
  • Customer Experience Customer Success Specialist

    Cisco

    TAP Execution: Proactively develop and drive Technical Adoption Plans (TAPs) that align with Duo & Secure Access customer goals, improving technology investment.

    • Austin, TX; Dallas, TX +1
    • Hybrid
    • $118,400–$166,900 a year
  • Technical Support Manager - Robotics

    Johnson & Johnson

    Lead, coach, and develop individuals to build a high-performing, customer-focused team. Oversee daily technical support operations, ensuring timely resolution of customer inquiries, service…

    • Santa Clara, CA; Cincinnati, OH
    • Remote
    • $102,000–$177,100 a year
  • Client Service Associate

    PNC

    The Client Service Associate serves as the primary point of contact for our clients and advisors in the execution of client servicing and administrative requests by initiating or completing…

    • Pittsburgh, PA
    • 1+ yrs
    Entry level
  • Senior Customer Success Operations Manager

    NVIDIA

    Develop a deep understanding of Customer and Partner adoption-related processes, systems, workflows, and data structures throughout NVIDIA to find opportunities for scaling post-sales…

    • Santa Clara, CA
    • 12+ yrs
  • Customer Experience Manager- EdTech

    Accenture

    Customer Experience Managers are internal operational leads for enterprise clients. They know how to deliver the full range of deal types smoothly, whether a deal is a private instructor-led…

    • New York, NY; Milwaukee, WI +27
    • Remote
    • $70,350–$154,800 a year
  • Cleanroom Support Specialist

    Bosch

    Manages cleanroom garments : Manage contractor and services provided, assigns clean room hanger and shoe spaces to all staff and visitors and maintains adequate supply of clean room garments…

    • Roseville, CA
    • $21–$25 an hour
  • Knowledge & Operational Readiness Specialist

    Robinhood

    Own end-to-end content strategy and knowledge governance for assigned function(s): creation, maintenance, and continuous improvement of Help Center articles, SOPs, runbooks, playbooks…

    • Denver, CO; Westlake, TX
    • $94,000–$110,000 a year
  • Customer Success Lead

    Perplexity

    Own gross and net revenue retention for the customer base, including renewal forecasting, risk management, and expansion targets shared with Sales

    • San Francisco, CA; New York, NY
    • Hybrid
    • $265,000–$320,000 a year
  • Customer Service Representative

    Bosch

    Organize daily orders to ensure correct on-time shipping. Communicate with various departments on varying topics related to shipping/warehousing.

    • El Paso, TX
    • 1+ yrs
    Entry level
  • Customer Service Representative (Part-Time Evenings)

    Bosch

    Customer Service Representative (Part-Time) plays a significant role at Roadside Protect, Bosch Service Solutions.

    • Itasca, IL
    • 30+ yrs
  • Client Service Associate II

    JPMorgan Chase

    Join our dynamic team as a Client Service Delivery Associate II and become a vital part of our mission to elevate client experiences.

    • New York, NY
  • Manager, Learning & Certification Architecture

    Harvey

    We're hiring a Manager, Learning & Certification Architecture to define how customers learn Harvey and to build the system that produces that learning at scale.

    • Chicago, IL
    • Hybrid
    • $140,000–$180,000 a year
  • Customer Success Enablement Business Partner

    Stripe

    You'll serve as the strategic enablement partner to Customer Success leadership, helping identify the skills, knowledge, and practices that Customer Success Managers need to support their…

    • San Francisco, CA; Seattle, WA
    • Remote
    • 5+ yrs
  • Executive Assistant I, Amazon Leo Global Business & Customer Operations

    Amazon

    The Amazon Leo team is seeking an exceptionally bright, multitasking, and self-motivated individual to support Directors in Leo Business.

    • Bellevue, WA
    • 3+ yrs
  • Part-Time Client Service Associate

    Morgan Stanley

    Cultivate and enhance new and existing client relationships through active communication with clients, processing client requests, resolving inquiries, providing guidance and making sure key…

    • Lubbock, TX
  • Client Service Associate

    Morgan Stanley

    Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) (FAs)/ Private Wealth Advisor(s) (PWAs)/ teams on a daily basis.

    • New York, NY
    • $35,360–$90,000 a year
  • Registered Client Service Associate

    Morgan Stanley

    Registered Client Service Associates provide exceptional service to our clients and supports Financial Advisor(s) (FAs) teams on a daily basis.

    • Los Angeles, CA
    • $35,152–$90,000 a year
  • Customer Service Manager

    KLA

    In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise.

    • Phoenix, AZ
    • $92,400–$157,100 a year
  • Placement Support Specialist (Licensed BH Professional)

    Elevance Health

    North Carolina residency is required!

    • Durham, NC
    • 3+ yrs
  • Customer Care Representative I

    Elevance Health

    Hybrid 1: This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life…

    • San Juan, PR
  • RPS Registered Client Service Associate

    Citi

    Fully accountable for servicing and supporting Citi's Investment and/or Banking clients. Able to clearly articulate business value proposition, matching clients with the correct set of…

    • Florida
    • Hybrid
    • $62,620–$87,380 a year
  • Product Support Specialist

    State Street

    Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space.

    • Massachusetts
    • $70,000–$118,750 a year
    Entry level
  • Product Support Specialist, Officer

    State Street

    Provide Functional application technical support to CRD customers in the Fixed Income and Derivative space.

    • Massachusetts
    • $70,000–$118,750 a year
    Entry level

See all 212 jobs

Hiring snapshot: Customer Service across the US

USA Jobs 24 lists 212 Customer Service openings across the US today from 75 employers. The biggest hiring locations are New York, NY (17%), San Francisco, CA (13%) and Denver, CO (7%). Robinhood (15), Morgan Stanley (14) and Harvey (12) have the most openings. 68% of these listings publish a pay range, and the typical midpoint of a yearly range is about $135,000. Roles that state an experience level ask for a median of 4 years, and the most common band is 2–4 years. 13% are open to entry-level candidates or interns. 20% are fully remote and 14% are hybrid. The skills employers mention most are Excel (16%), Salesforce (15%), Apache Spark (8%) and Generative AI (7%). Common job titles include Customer Success Manager, Registered Client Service Associate, Client Service Associate and Enterprise Customer Success Manager.

Most requested skills

Experience asked for

  • Entry level (0–1 yrs)18%
  • 2–4 years37%
  • 5–7 years31%
  • 8+ years14%

Worked out by USA Jobs 24 from 212 live openings on employers' own careers sites, November 2, 5:17 AM ET. Shares are of all openings unless stated; pay is the midpoint of advertised yearly ranges.